Adoption Advocate No. 25: DOMESTIC ADOPTION, FACEBOOK, AND PRIVACY
Published July 2010 by Hal Kaufman
Facebook has a poor reputation when it comes to privacy. In December 2009, Facebook revamped its privacy settings, and soon after 10 privacy and consumer groups filed a complaint with the U.S. Federal Trade Commission.1Almost every day another article comes out deriding Facebook and its approach to privacy. In May2010, Facebook CEO Mark Zuckerberg unveiled, yet again, his company’s revamped privacy tools to address the criticism.2
Facebook has two privacy-related challenges:
They need to keep some level of information public because the core of its business model rests on enabling friends to find each other – that’s what social networking is. If users hide all of their identifying information, no one can find their friends.
Facebook also wants users to share information because the more they share, the easier it is for marketers to advertise to their target markets, and the more money Facebook can make as a result.
Facebook continues to search for the right balance and the right way to give users control.That said, Facebook’s privacy settings are not an issue when it comes to creating a Facebook page similar to the one created by the family who sat next to Brian and his wife at our workshop. The reason? You don’t want to limit who can see your information.
To understand this statement you need to know that Facebook offers two types of accounts:
Profile accounts are for individuals only ,and, per Facebook policy, these accounts must contain the person’s real first and last name. A profile account allows friends to find each other.The owner of a profile account decides whether to confirm or ignore another person’s request tobe their Facebook “friend.” When you confirm a“friend” request, the new “friend” would typically gain access to more of your Facebook information. Those who are not yet “friends” may not be able to see anything except your most basic Facebook data.
Profile accounts offer a great way for prospective adoptive families to build and lever-age their personal network and spread the word about their plans to adopt. This is analogous in some ways to how one might leverage their network if they were searching for a new job.
Page accounts, on the other hand, can rep-resent the following: a business; a brand, product,or organization; or an artist, band, or public figure. Information from a page account is typically visible to anyone on the Internet (unlike a profile account, in which one would likely limit what everyone, especially “non-friends,” can see).During our adoption networking and advertising training, we suggest that families consider creating an adoption page account, just as the family who sat next to Brian did.
If a Facebook user wants to follow a business or artist they can “Like” the page. (This was previously called “Become a Fan.”) When you“Like” a business page you automatically see the business’s posts, links, and other information on the home page that is tied to your personal profile account. Your friends will see in their News Feeds that you “Liked” that page. The link that Brian’s sister-in-law saw and sent to him was visible to her because Facebook posted in her News Feed that her friend “Liked” that adoption page.
Similar to the way that the previously dis-cussed profile accounts can help a prospective adoptive family network and spread the word about their plans to adopt, page accounts offer an excellent opportunity for free adoption advertising. As we learned from Brian, word spreads quickly. One person “Likes” your page and their friends see it. Some of them will check it out and hopefully some of those people will “Like” it, too.
Armed with the knowledge that Facebook’s profile accounts (e.g., Tom Smith) are a great adoption networking tool, and that their page accounts (e.g., Tom & Sue are Hoping to Adopt)are a great adoption advertising tool, how do we answer the question originally posed in this article? How do prospective adoptive families spread the word using Facebook while simultaneously maintaining control of their confidential information?
For a personal profile account, the information a family shares with friends and non-friends is based on two things: what data the family decides to add to Facebook, and how they set their privacy settings to control what people can see.
For families who create adoption page accounts, however, it is even simpler. Facebook’s privacy settings are unimportant for page accounts because most families will want the entire page available for anyone to find and read.All families need to do is to take care not to include confidential information on their page. So here is our advice for prospective adoptive families:
†About the author: Hal Kaufman is an adoptive father, adoption advocate, frequent speaker on the topic of adoption, and founder of My Adoption Advisor (www.MyAdoptionAdvisor.com), an adoption training and personal coaching company that helps familiesadopt domestically more quickly.
1. For more information, see: http://online.wsj.com/article/SB10001424052748704238104574602262735234366.html
2. For the announcement of the changes, see: http://voices.washingtonpost.com/posttech/2010/05/facebook_ceo_zuckerberg_one_cl.html
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